WORKIM FEATURES
Enterprise collaboration, built for everyday work.
From messages to customer service, organisation management to shared operations, WorkIM brings essential capabilities into one clear workspace.
Communication that stays in context
Direct and group chats, subscriptions, app messages and a message centre that keeps work visible.
- One-to-one and group conversations
- Pin, search, quote, forward, edit and star messages
- Internal and external contacts, invitations and group controls
Coordinate the working day
Bring shared time, requests and workplace resources into the same workspace.
- Calendar subscriptions, schedules and reminders
- Approval templates, tasks, records and CC flows
- Announcements and meeting-room availability
Files and meetings, connected
Keep documents and meeting essentials alongside the conversation they support.
- Personal files, enterprise sharing and share controls
- Recent activity, recycle bin and download history
- Quick, scheduled and joined meetings with meeting settings
People operations, made practical
Support the recurring operational work that teams need to keep moving.
- Performance plans, self-assessments and results
- Attendance, leave requests and team statistics
- Payslip creation, import, distribution and reporting
Serve customers as one team
Give service teams a shared place to receive, route and understand each enquiry.
- Service staff, queues, schedules and service numbers
- Internal and external enquiries, assignment and transfers
- Service records, ratings and operational statistics
One organisation, tailored to people
Manage the organisation and let people work in the language and identity that fits.
- Organisation, members, roles and company switching
- Profiles, digital business cards and personal settings
- Enterprise and user language controls
Email in the workstream
Connect supported third-party mailboxes to receive, send and reply without losing customer context.
- Mailbox connection and message retrieval
- Send and reply from the shared workspace
- Designed to complement service workflows